Thank you for your interest in Custom Glaze. If you are still undecided as to which company to use for your home improvements, then you might find this checklist useful.

Before making any decisions we recommend that you take a look at our recent projects page. Here you will see some of our work we have carried out.

  •  What is the Ultra Installer Scheme?

    Membership of the Ultra Installer Scheme demonstrates a retailer’s commitment to product and service excellence.

  • Does the company have a proven track record?

    We have over 42 years of experience and have always traded as Custom Glaze.

  • Will the installation comply with Building Control?

    Custom Glaze installations comply with the rigorous standards set out by Building Control using FENSA – Government Authorised.

  • Does the company supply A+ energy-rated windows as standard?

    Custom Glaze fit A+ energy-rated windows as standard to ensure that your home is well insulated and energy efficient.

  • Can I be sure of a reliable after sales service?

    We have a dedicated after sales team so should the need arise, you can be reassured that we will look after you beyond the installation period.

  • How can I be certain of the installation quality?

    Every one of our fitters is qualified to Level 2, NVQ Diploma in Fenestration Installation (Construction) (QCF) standard, as well as being FENSA MTC compliant (Minimum Technical Competencies) so you can be totally confident of a quality installation.

  • Is my deposit protected and is it a meaningful guarantee?

    Deposits, other payments and your after-sales warranty are fully backed by HomePro insurance.

  • Can I rely on Government TrustMark Accreditation?

    Custom Glaze operate within the stringent framework of the Government’s TrustMark Scheme which recognises traders who are reputable and trustworthy.

    TrustMark has been successfully providing consumers with an impartial assessment of the standards of local tradespeople, to help them make informed decisions when hiring contractors to improve their homes“.
    Vince Cable
    Former Secretary of State for Business